How the AI agent is built: train → connect → sell → you stay in control
Four steps of Senbi’s first line: knowledge, channels, selling in the dialog, and a deal in CRM. No prompts and no button tree.
The Senbi AI agent is not an autoresponder and not a button menu. It is a first-line teammate: it replies in seconds, qualifies, handles “too expensive” and “I’ll think about it,” and creates a deal in CRM. Below is the loop that repeats in every niche.
- 01Train
Price list, services, FAQ, playbooks. The agent answers with your business facts, not generic phrases.
- 02Connect
WhatsApp, Instagram, Telegram, widget. One brain, one inbound stream.
- 03Sell
24/7: it clarifies the need, closes the objection, offers a slot or an order.
- 04Control
The dialog becomes a card in CRM. You watch conversion and tune as you go.
What happens in one dialog
The numbers on the diagram are a typical-rollout guide, not a guarantee. What matters is this: no step lives only in a manager’s head. If the client dropped off on “too expensive,” you see it. If a fact is missing from the knowledge base, the agent does not invent it — it escalates.
What the agent does not do
- Does not diagnose and does not give legal advice
- Does not promise a price or stock that is not in the knowledge base
- Does not replace a doctor, a technician, a broker, or closing complex deals
- Does not “learn on its own” from other people’s data — only from your materials and approved edits