Bakery: date, inscription, and deposit from the chat — into one request

A cake for Saturday at 4 p.m. The agent collects flavor, weight, décor, and pickup slot so details don’t drown in voice notes.

A custom cake is a mini-project. Date, guests, flavor, inscription, pickup window, deposit. If that floats between voice notes, the kitchen bakes “the wrong day.” The agent locks the brief before the order reaches the pastry chef.

WhatsApp · bakery

Need a cake for 20 people, wedding Saturday at 4:00 p.m.

AICongratulations! Classic Napoleon for 20 is 24,000 ₸, décor — fresh flowers. Which flavor is closer, and do you need delivery?

Napoleon, but not too sweet. Can you deliver by 2:00 p.m.?

AIWe’ll do a less-sweet cream and a berry layer at no extra charge. City delivery by 2:00 p.m. is free. Confirming — I’ll send the deposit details.

SYS: order — Napoleon for 20, delivery Saturday 2:00 p.m.

How the order reaches the kitchen

01Chat request100

02Brief collected74

03Deposit51

04In production48

Complex décor and allergies the agent does not “solve on its own”: it clarifies and hands off. But a typical order no longer lives in five voice notes.