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Salon: booking a stylist from every account into one card

A guest writes to the stylist’s Direct, the salon WhatsApp, and the admin. The agent collects the service, slot, and price — reception sees one booking.

A salon loses the booking not in the chair, but in the forwards. A screenshot from a stylist’s story, then reception WhatsApp, then “who’s free tomorrow.” The agent is one brain on every inbound.

Booking scenario
  1. 01
    Channel

    WhatsApp, Instagram, or the site — one agent.

  2. 02
    Service

    Cut, color, length, stylist, or “whoever is free.”

  3. 03
    Slot

    Windows and price from the list — not “leave your number.”

  4. 04
    CRM

    Guest, service, time — without three chat threads.

WhatsApp · salon
I want a haircut and beard — who’s free tomorrow evening?
AITomorrow evening Arthur has 6:00 p.m. and 7:30 p.m., haircut + beard 8,000 ₸, about an hour. Or Saturday 2:00 p.m. with Dmitry.
Saturday. What if I’m 10 minutes late?
AIUp to 15 minutes is fine. Booking you Saturday 2:00 p.m. with Dmitry. I’ll send a reminder the day before.
SYS: booking — Saturday 2:00 p.m., Dmitry, haircut + beard
Effect on bookings
Lost evening inquiries−60%
Before
many
After
few
Booking on first touch+73%
Before
22%
After
38%