Won’t the agent quote the wrong parts price?

It relies on your price list and rules. Not in the database — it asks or hands off to the technician. It does not invent stock.

Can different bays have different price lists?

Yes. Knowledge includes services, ranges, and what can be promised immediately. The complex cases escalate.

Does it work at night?

Yes. It qualifies and offers a morning slot. In the morning the technician sees a ready card.

All industries

Auto service

AI agent for auto service: service price and a booking from WhatsApp

A client writes “Camry is knocking, can you look today?” The agent answers from the price list, clarifies make and symptom, offers a window, and creates a job in CRM for the technician.

Where the shop loses jobs

Service and diagnostics prices are asked faster than reception replies
Without make, year, and symptom, the technician cannot take the job
Evenings and weekends the bay is silent — by morning the client is already elsewhere
Ads produce chats, not booked cars
Context lives in technicians’ personal WhatsApp

Case

Auto shop, 6 bays · Almaty

Challenge

WhatsApp filled with “how much is a service,” “do you have pads,” “can you take us today.” Reception could not keep up — some inquiries cooled without the car year or the actual work.

Result

The agent clarifies the car and the work, names a range from the price list, offers a window, and drops a job into CRM with context. The technician does not need a recap of the chat.

Jobs with full context +35%

Timeline: full loop in 2 weeks

What the AI agent does at the shop

Prices and qualificationAsks make, year, and the work needed. Names a range from your approved price list — does not guess and does not promise “from three thousand.”A window for todayOffers slots and checks parts from stock if you set that up. Follows up on “I’ll think about it” with a calculation, not a blind discount.A job for the technicianOn the card: car, work, time agreed. The bay sees a task, not a screenshot of a chat.

At an auto shop, first line is a filter. Without year and symptom you cannot name a timeline or put the car in a bay. The agent collects that immediately and does not leave the client waiting until morning.

What the conversation looks like

Client: “Camry 2018, knocking on the left, can you take us today?”
The agent gives a diagnostics range, clarifies OEM or aftermarket, and offers 2:00 p.m. and 4:30 p.m.
On “too expensive,” it answers with facts on warranty and availability
The job goes to CRM: car, work, slot, drop-off address

Frequently asked questions about the AI agent at the shop

It relies on your price list and rules. Not in the database — it asks or hands off to the technician. It does not invent stock.

We’ll show the agent on your shop’s example

Send your service price list and typical chats — we’ll build a demo for your bays.